Need help? This is the first place you can check to find the answers! We have collected all these questions from our customers and broken them into one question at a time module, so you can find your answer more accurate and a lot faster from this knowledgebase.

You can always start from here before you even think about emailing our customer service, since you may find this solution faster than email to customer service. Please keep in mind we keep adding new questions and answers to this section, just to help you in any way we can!

If you still have technical questions after the knowledgebase, you can always email us at support4u@familymemories.com. Thank you!

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